Munich Startup

Account Manager (m/f/d)

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1 day ago· 53 days left

Munich · Full-time · Base salary + commission + VSOP

Claid is growing. For our next phase of growth, we are looking for Account Managers (m/f/d).

We develop specialized AI software for Germany’s largest insolvency law firms.

Timeline:

  • September 2025: Secured €750,000 in pre-seed funding

  • May 2026: Achieved 80% month-on-month growth

  • June 2026: Moved into our new office on Leopoldstraße and grew to a team of six

We’re now looking for ambitious Account Managers who want to grow with us.

Your profile:

  • You approach people openly, listen attentively, and remain calm and reliable even in challenging conversations.

  • You communicate fluently in German, explain technical concepts clearly, and quickly learn to use new software.

  • You keep track of numerous customers and outstanding issues, reliably follow through on commitments, and enjoy selling solutions that meet customers’ needs.

  • Ideally, you have already worked with AI agents and carefully review their results.

About the role:

  • You’ll work closely with the founders and the entire team at our office right next to Münchner Freiheit.

  • You’ll take responsibility for your own law firm clients, supporting them from onboarding through ongoing use. In regular conversations, you’ll answer questions, understand their needs, and follow up on outstanding issues until they are resolved.

  • You’ll document each customer’s current status in our central system and coordinate with the development team on technical issues. At the same time, you’ll identify when additional Claid offerings would be useful and guide your customers through to signing the contract.

  • You’ll help shape how we support our customers and see firsthand how your work contributes to our growth.

Experience in support, customer success, onboarding, or sales is helpful. You’ll discuss your salary directly with the founders; in addition to your base salary, you’ll receive commission and virtual equity through a Virtual Stock Option Plan (VSOP).

You can find our open positions, including all requirements and employment details, at claid.com/karriere.

Interested? Apply here or send a short email with your CV or a link to your personal website to bewerbung-startup@claid.com.

Feel free to write a few lines about your goals and what you hope to achieve over the next few years. We look forward to meeting you at the office and continuing our upward trajectory together!

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