AI startup Interloom has secured €14.2 million (16.5 million USD) in a seed funding round. DN Capital is leading the round, with participation from Bek Ventures and existing investor Air Street Capital. The company is developing a platform that captures expert knowledge and makes it usable for AI agents.
Many companies face a central challenge: AI agents lack access to practical knowledge from everyday work. This is precisely where Interloom steps in. The platform processes real cases from business operations and makes implicit knowledge permanently available. According to the startup, customers such as Zurich Insurance, JLL, and Fiege are already using this technology to improve operational processes.
AI meets operational expertise
Much of the decision-making relevant to companies remains undocumented. Interloom addresses this gap strategically and creates a kind of collective memory. Operations experts solve complex problems together with AI, while the platform systematically stores and makes the insights gained accessible.
At the center is the so-called Context Graph, which continuously maps decisions and processes. This model enables processes to be automated based on real experience. Instead of static documentation, the AI draws on dynamic, context-based knowledge.
“Our experience with AI agent platforms for companies like Cognigy has shown us how important context is. An agent is only as good as the specific knowledge it can draw on. The problem is that the context is dynamic and insufficiently documented, and is embedded in the daily decisions of frontline experts. Interloom has distinguished itself by developing an enterprise-wide context graph that continuously captures real decisions and actual processes in organizations”,
says Guy Ward Thomas, Partner at DN Capital.
Interloom itself also emphasizes the importance of this knowledge base for deploying AI in companies. Fabian Jakobi, founder and CEO of Interloom, explains:
“AI agents are moving rapidly to the front, but without a company’s specific corporate memory, they will have neither the answers nor the ability to automate anything. We ground their decisions in successful solutions from the past and thereby ensure that their work is guided by genuine operational experience and steered by expert oversight, creating a memory that remains in the company forever.”
