ab sofort

Community Manager (m/f/d)

Your mission

Are you passionate about building genuine connections with customers and eager to build a vibrant community for car owners and enthusiasts? Join our Automotive Content team in Carly as a Community Manager, where you will create a welcoming space for people to share and solve car repair or maintenance issues. This role is perfect for someone who loves fostering relationships, driving engagement, and collaborating with diverse teams to enhance user experiences and brand loyalty.

 

Your responsibilities

  • Engage with Carly users across forums, social media, and events. Implement and oversee activities to boost participation.
  • Create blog posts, social media updates, and tutorials on car issues. Ensure content is engaging and meets user needs.
  • Monitor and moderate discussions to maintain respect and focus. Handle user interactions sensitively and ensure guideline compliance.
  • Build relationships with users, brand ambassadors, and influencers. Promote the platform and encourage user advocacy.
  • Use AI tools to enhance engagement, automate moderation, and gain insights. Optimize AI for community goals and user satisfaction.
  • Develop strategies to grow and sustain an engaged community. Manage projects to ensure timely and successful execution.

Your profile

  • You have 2+ years of proven experience in community engagement, content management, project management, or a related field.
  • You have a Bachelor's degree in Communications, Marketing, Business, or a related field. Certifications in social media, community, or project management are a plus.
  • You are fluent in German and English with excellent written and verbal communication skills.
  • You have strong interpersonal skills for building relationships and engaging with Carly’s community. You are active in online communities with an understanding of community dynamics.
  • You are passionate about cars with a keen interest in helping car owners and enthusiasts. Experience in the automotive industry is a bonus.
  • You are proficient with social media platforms and tools like Facebook, Twitter, Instagram, Hootsuite, and Buffer.
  • You have experience with AI-driven community management tools for engagement and moderation.
  • You are a strategic thinker with strong organizational skills to manage multiple projects and meet deadlines. You are self-motivated and capable of working independently and in a team.

Why us?

  • An inclusive company culture and extremely motivated people
  • High impact and responsibility in a very successful and fast-growing company and brand
  • Strong management team with proven track record in successful startups to learn from
  • A competitive compensation and 100% fully supported company equipment
  • A high learning curve with all the possibilities for personal growth and professional development
  • No walls, no limits, no bureaucracy just unlimited potential
  • The nicest and most international team in the stylish brand-new office, in the heart of Munich with an amazing view on the Alps
  • To learn more about our vibrant company culture feel free to visit our Career & Culture page.

About us

Carly is a cartech company improving car repair and maintenance for millions of car fans worldwide. We provide curated repair and maintenance knowledge and package it in a suitable format. With the help of our product, our customers receive actionable advice. They can then cover a large part of their repair and maintenance on their own, placing them back in control over their vehicles.

While we have been steadily growing and providing new services to our customers over the past years, there is still so much to do, and you can help us achieve it. So join us in our central Munich offices and help us bring joy to more car fans worldwide.


What is Carly's purpose?

Carly pairs real-time data with mechanical expertise to improve car fans' repair and maintenance experiences. Our aim is to Share Knowledge, Deliver Relevance and Provide Joy to car fans and people with car issues.
 

What is Carly's vision?

We want to be top of mind for car fans regarding repair and maintenance.
Be a part of our driven team and conquer the automotive world with us!
Carly Solutions GmbH Logo

Carly Solutions GmbH

Carly empowers car enthusiasts with curated repair and maintenance knowledge, giving them control over their vehicles. Come to Munich to share expertise, deliver relevance, and bring joy to car fans. Join our mission to revolutionize car care worldwide!

Alejandra Tohalino

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