Pass the Mic – Love Thy Customer: Selling, Client Retention, and Upselling for B2B in 2020
The coronavirus pandemic has affected nearly every aspect of business and will continue to do so. In tough times, sales and keeping customers matter more than ever.
During the session, we will hear from experienced sales and customer retention experts, Joshua Amrani (CEO of The Amrani Group) and Brandon Atkinson (Founder of 46 Summit Consulting), about their experiences and perspectives on the current market dynamics.
Startups will learn actionable insights into how their companies can thrive in a COVID-19 environment.
We will address and tackle some of the top questions founders and sales leads might have through this Q&A session, including:
How aggressive should you be with special rates and discounts during this time?
How can startups close deals today?
What can startups do to retain customers without devaluing their products?
Moderator: Jenna Danielson, Operations Manager, German Accelerator Silicon Valley